FAQ's | X-Artifacts

About the Artwork

Who is the artist?

 Each piece is created by Xavier Hardison, whose work explores our interactions with time by crafting historic interpretations of the natural world. We encourage you to visit our About page to learn more!

What is the story behind the piece? 

Every work includes a written concept or description, often poetic to give viewers a window into the thoughts of the artist while making each piece. You’ll find this for each piece in our catalogue from different seasons.

What medium or materials were used?

 All artworks list their materials which are found by clicking on the “details” for a specific piece. These materials often include sand and acrylic paint, with occasional gold leaf accents. If you’d like more technical specifics, please feel free to reach out!

Is this an original, a limited edition, or a print? 

- X-Artifacts Originals from our gallery are always One-of-a-Kind.

- X-Artifacts Merchandise such as apparel, books, and accessories are exclusive, limited-edition collectors items

Is the work signed and dated? 

Yes. Originals are hand-signed and dated on the enclosed Certificate of Authenticity (COA) on the back frame of each piece of artwork.

What are the dimensions?

 All measurements are listed in feet & inches. Dimensions typically include the unframed size unless stated otherwise.

Is the piece framed? 

Artwork listings of our paintings & frescos include a standard, artist-recommended gold floater frame. Custom framing options may be available on request.

Value & Authenticity

What determines the price of a piece? 

Pricing reflects the time, technique, materials, and artistic value of each work, as well as the artist's career stage.

Will this artwork increase in value?

 While no artwork can guarantee future appreciation, all works are created with lasting value and archival optimization in mind. Serious collectors often track an artist's career and exhibitions to gauge value growth.

Do I receive a certificate of authenticity? 

Yes! All originals come with a signed certificate of authenticity which can be found attached to the rear of the frame.

Display & Care

How should I display the work?

 Framed works are ready to hang, and include a sturdy, backing wire. Placement away from direct sunlight and humidity will help preserve the work. We recommend framing all wall-hanging X-Artifacts to protect the artwork and ensure its longevity!

How do I care for the artwork? 

Keep the piece in a stable environment. Avoid extreme temperatures and moisture. Gently dust with a dry, soft cloth when visible dust appears—never use cleaning products or water.

Can I hang it myself? 

Yes, our wall-hanging pieces are designed for easy mounting. Larger or heavier works may require professional installation—we’ll note this on the product page when relevant.

Orders, Shipping & Returns

Can I see the piece in person before purchasing?

 If you're local or visiting our X-Artifacts studio from out of town, appointments can be arranged by visiting our Contact page. For others, more detailed photos and videos are always made available upon request.

What is your return policy?

 All sales are final unless the work arrives damaged. If so, please contact us within 48 hours of delivery with photos. We will provide you with a shipping label via email to return the work. Once we receive the damaged product, the artwork will be diligently repaired and sent back to you as soon as possible.

How is the artwork shipped?

 Each work is carefully packaged and insured. We offer free domestic shipping on all products. For international shipping methods, please reach out via email for an estimate. Local delivery or pickup may be available, for more information or to arrange an in-person delivery/pickup please visit our Contact page.

Do you offer payment plans?

 Yes, we offer installment plans through PayPal, Zelle, Venmo, or manually. We work with you to come up with a plan that fits your budget! To explore these options please reach out using our Contact page!